:angry-banghead: I figured I would give the new kid on the block a chance but it was truly a waste of time. After waiting 2 months I FINALLY received the top mount single turbo kit. I would usually just take pictures and leave it at that but this experience turned me to be a whole new A**hole. Yes I know that many people warned me but in my defense it was all verbal discrepancies and nothing visual.. like pictures. To save you the reader time I wont be repetitive unless necessary below.
If anyone from ZNS or that represents them has an issue with this post please post up so I can screen shot all the emails, website messages, Facebook messages, and texts for everyone else to make their judgment. (yes it took this many forms of contact to get ahold of these people after a while)
Well Now the BMW community will have a full on review of why NOT TO DO BUSINESS WITH THIS COMPANY.
In June I ordered a top mount single turbo kit from ZNS performance. In the beginning there were no issues with communication what so ever. A guy by the name of Keith would always pick up the phone and answer any questions that I had. As we came up on the 2 week mark that they proclaim to be when the kit will ship out I started to make sure we were still on schedule. Turns out we weren't on schedule and that he needed another week...At this point I called every other day if not every day to make sure he kept my kit fresh in his mind. Week after week went by and it was the same bull$#@! every time. He would blame everyone else but himself..."oh the fabricator hasn't finished it" or "we are waiting on these coolant lines" (when you can pic this $#@! up at a local parts store). \
I would use every method to try to contact these people stating that I needed a phone call, pictures or something...Until I threatened them with something like fraud I wouldn't receive a phone call. The messages were always short, unrelated, and full of $#@!.
The time finally came around to where I received a tracking number... Friday (august 1st) I FINALLY received the package a month and a half later that schedule.
The parts were Packed very very well. Everything individually wrapped in bubble wrap and the packing peanuts around them. It took me almost 30 minutes to get it all unpacked for inspection.
I saved the Manifold for last...which was my mistake...
I pulled the manifold out of packaging and inspected it. I wasn't sure if I was seeing things or if this fabricator really sucked that much dick at fabricating. Not one weld was back purged, The head plate was warped from lack of stabilizing the plate when welding it together. The welds looked like complete and total $#@! on the outside. Supposedly the welder had been doing this for 25 years...Yeah right...my first manifold I ever built was better looking and I was in high school. There are areas where you could see he blew through the metal and patched it. Yes he blew threw schedule 40 301 stainless. He didn't cut the pipe right so there were patch pieces all over the manifold. I had this looked over by a material joining engineer at work and he literally looked at it and just said "no" and handed it back to me.
I called this D-bag and told him everything and he acted like he cared but his actions showed he didn't...once again claiming he would do stuff and never did it.. been texting him all weekend and nothing has been done.
If there are ANY questions about what happened please feel free to ask and I will answer
I will post pictures in a bit...im not by a wall plug and my laptop is about to die. @Sticky can you make this where I can edit it? my house is a little far from where im at and Id like for the pictures to be in OP
If anyone from ZNS or that represents them has an issue with this post please post up so I can screen shot all the emails, website messages, Facebook messages, and texts for everyone else to make their judgment. (yes it took this many forms of contact to get ahold of these people after a while)
Well Now the BMW community will have a full on review of why NOT TO DO BUSINESS WITH THIS COMPANY.
In June I ordered a top mount single turbo kit from ZNS performance. In the beginning there were no issues with communication what so ever. A guy by the name of Keith would always pick up the phone and answer any questions that I had. As we came up on the 2 week mark that they proclaim to be when the kit will ship out I started to make sure we were still on schedule. Turns out we weren't on schedule and that he needed another week...At this point I called every other day if not every day to make sure he kept my kit fresh in his mind. Week after week went by and it was the same bull$#@! every time. He would blame everyone else but himself..."oh the fabricator hasn't finished it" or "we are waiting on these coolant lines" (when you can pic this $#@! up at a local parts store). \
I would use every method to try to contact these people stating that I needed a phone call, pictures or something...Until I threatened them with something like fraud I wouldn't receive a phone call. The messages were always short, unrelated, and full of $#@!.
The time finally came around to where I received a tracking number... Friday (august 1st) I FINALLY received the package a month and a half later that schedule.
The parts were Packed very very well. Everything individually wrapped in bubble wrap and the packing peanuts around them. It took me almost 30 minutes to get it all unpacked for inspection.
I saved the Manifold for last...which was my mistake...
I pulled the manifold out of packaging and inspected it. I wasn't sure if I was seeing things or if this fabricator really sucked that much dick at fabricating. Not one weld was back purged, The head plate was warped from lack of stabilizing the plate when welding it together. The welds looked like complete and total $#@! on the outside. Supposedly the welder had been doing this for 25 years...Yeah right...my first manifold I ever built was better looking and I was in high school. There are areas where you could see he blew through the metal and patched it. Yes he blew threw schedule 40 301 stainless. He didn't cut the pipe right so there were patch pieces all over the manifold. I had this looked over by a material joining engineer at work and he literally looked at it and just said "no" and handed it back to me.
I called this D-bag and told him everything and he acted like he cared but his actions showed he didn't...once again claiming he would do stuff and never did it.. been texting him all weekend and nothing has been done.
If there are ANY questions about what happened please feel free to ask and I will answer
I will post pictures in a bit...im not by a wall plug and my laptop is about to die. @Sticky can you make this where I can edit it? my house is a little far from where im at and Id like for the pictures to be in OP